Globe, Smart Offer Free Load, Roaming to Filipinos Stranded in Afghanistan

To communicate with family back home.
Photo/s: Wakil Kohsar / AFP

Globe Telecom and Smart Communications said Wednesday they were providing free load and credits to Filipinos stranded in Afghanistan after Taliban forces took over its capital, Kabul, on Sunday.

Acknowledging the need to communicate with family back home, the two telcos gave load and extended bill credits that overseas Filipino workers can use to make calls and send texts while waiting for a flight home. There are around 130 Filipinos in Afghanistan.

“In light of this situation, we are offering assistance to our subscribers in Afghanistan. It is of utmost importance that our customers are able to reach out and communicate with their loved ones,” said Coco Domingo, Globe VP for Postpaid and International Business.

“We are monitoring the situation in Afghanistan and are ready to provide assistance to our kababayans. Access to communication and information during this time of crisis is of extreme importance. We are also praying for their safety as they await evacuation,” said Alfredo Panlilio, President and CEO for PLDT Inc. and Smart Communications.

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The Department of Foreign Affairs ordered for mandatory evacuation of 130 Filipinos in Afghanistan, but they are yet to come home due to the cancellation of commercial flights and Afghan residents mobbing the airport to flee the Taliban.


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Here's what Globe and Smart provided to help Filipinos in Afghanistan: 


Starting Aug. 17, Globe subscribers can enjoy free roaming service by connecting to roaming partner Roshan.

Bill credits were extended for postpaid subscribers and free load was sent to Prepaid and TM users, which can be used to make calls and send texts to all networks.

To make a call, dial “+”+ country code + area code + telephone number (ex. +63773101212) or dial “+” + country code + mobile number (ex. +639171234567). To send a text, type “+”+ country code + mobile number (ex. +639171234567).

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To enjoy the free roaming service, subscribers need to make sure they are connected to Globe’s roaming partner, Roshan.


Smart users in Afghanistan will get prepaid load on their roaming SIMs they can use to give loved ones updated on their safety.

Aside from making calls and texts, Smart also provided free Roam Lite 250 subscription with 200MB open access for web surfing and social media app usage good for three days. This is to help Filipinos stay updated on the situation in the middle eastern country.

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