BPI has warned customers of fake prompts on order cancellations in time for major e-commerce sales this week.
"Pagkatapos mag-checkout, tandaan na hindi kailanman magpapadala ng text o email ang bangko para kanselahin ang iyong mga na-order online," the BPI advisory said.
When shopping online, keep these in mind:
- BPI will never send an e-mail or text message to "cancel" an online purchase
- Do not click any embedded links to cancel any transaction
- The bank does not send out one-time pins (OTPs) for order cancellations
If you've received prompts from a BPI number or e-mail address, do not interact with any links contained in the message. If you are asked for an OTP, do not give it.
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