Follow us for updates
© 2022
Read the Story →

Viber Urges WhatsApp Users to Switch, Calls Privacy Update 'Outrageous'

Thinking of a switch?
by Arianne Merez
Jan 13, 2021
Photo/s: Handout

The head of messaging app Viber called on WhatsApp users Wednesday to seek alternatives after the Facebook-owned platform announced changes in its privacy policy.

WhatsApp asked its some two billion users on Jan. 8 to accept new terms that will allow it to share more information with Facebook and roll out advertising and e-commerce.

The update sparked criticism among users as they must accept the changes or see their access to the service -- which also allows encrypted voice and video calls -- cut off from Feb. 8.

The latest update of WhatsApp is "outrageous," Viber CEO Djamel Agaoua said as he warned against more efforts to compromise the privacy of those using the Facebook-owned app.


Switched to Telegram Yet? It Added 25 Million Users in 72 Hours

“The recent outrageous update in WhatsApp’s privacy policy reduces the term ‘privacy’ to a laughingstock," Agaoua said in a statement.

Continue reading below ↓

"The update not only demonstrates how meaningless user privacy is to WhatsApp, but it seems like a new record in disrespecting users record it will no doubt keep breaking in the future."

In light of WhatsApp's announcement, messaging apps Telegram and Signal have announced surges in new users in their respective platforms.

Agaoua assured users of Viber, whose customer base in the Philippines accounts for a quarter of the population, of respect to their privacy.

Viber reminded its users of the following privacy features of its messaging app:

  • End-to-end encryption by default for free personal calls and chats, no special settings required. It’s clear and simple: No one can access your calls and chats except the participants, not even Viber.
  • Delivered messages are not stored by Viber and Cloud backup is off by default: Users that would like to back up their chats can choose to activate cloud backup, but Viber doesn’t keep any copy of users’ messages and calls.
  • Screen privacy: Viber offers screen privacy, allowing users to send self-destructing messages within a chat and entire chats can be hidden and only visible using a pin code.
  • No uer data is shared with Facebook: Viber has cut all business ties with Facebook. No user information (Users’ phone numbers and personal data)is or will be, shared with Facebook at all.
Continue reading below ↓
Recommended Videos


Coming Very Soon to Viber: A Payment Function

--with a report from Agence-France Presse

Latest Headlines
Read Next
Recent News
The news. So what? Subscribe to the newsletter that explains what the news means for you.
The email address you entered is invalid.
Thank you for signing up to On Three, reportr's weekly newsletter delivered to your mailbox three times a week. Only the latest, most useful and most insightful reads.
By signing up to newsletter, you agree to our Terms of Service and Privacy Policy.