Globe Telecom said Tuesday it would stop selling and distributing 3G SIM cards to get its customers to shift to 4G LTE or 5G-ready SIMs that can handle faster internet.
Short for third generation technology, 3G was introduced in the early 2000s and promised basic mobile internet access. Over the years, better internet technology emerged like 4G LTE, pushing companies to cease the distribution of 3G SIM cards in favor of the better LTE option.
“We urge our customers to switch to 4G LTE/5G-ready SIMs to be able to maximize Globe’s network upgrades and optimization. Our stores and partner retailers are ready to make this switch easy, convenient and safe for our customers,” said Globe Executive Vice President for Channel Management Bernie Llamzon.
Am I using an LTE SIM already?
Globe subscribers can text SIM CHECK to 8080 to see if they’re already using an LTE SIM or if they need an upgrade.
How do I get a SIM upgrade?
Those still using 2G or 3G SIMs can book an online appointment via Globe’s website or the GlobeOne app before going to a physical Globe store for SIM replacement.
Users can select their preferred store location, date, and time.
Certain stores come with express booths dedicated solely to SIM card replacements, and require pre-booked appointments. Stores not part of the appointment booking system can still accept customers on a first-come, first-served basis.
Postpaid 3G subscribers can skip the store visit and request for a SIM upgrade via the GlobeOne app. The new SIM will be delivered to their address.
Globe warned users of suspicious persons who may trick them into changing their SIM cards. Upgrades should be done directly at the Globe store or coursed through the Globe One app only.