Mobile wallet GCash's bank account feature GSave is temporarily unavailable until further notice, the company said Tuesday.
Users reported difficulties in accessing their GSave accounts since Monday and GCash has since disabled GSave on the GCash app.
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GSave is the first ever bank account GCash users can open and maintain straight from the app. This service is in partnership with CIMB Bank.
GCash assured users that their funds remain safe and that they are working with their partner to restore services.