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No Internet? Here's How to Report Power Outages to Meralco Via Text

Meralco is working to restore power to affected areas.
by Clara Rosales
Nov 13, 2020
Photo/s: Meralco Facebook Page

Typhoon Ulysses (Vamco) cut electricity to millions after its strong winds toppled power lines. Meralco is working to restore power in affected areas.

HEADS UP: How Much Damage Did Ulysses Cause? (Nov. 13)
PHOTOS: Ulysses Floods Trap Rizal Residents on Rooftops
Where to Donate for Typhoon Ulysses Relief

Customers can report a power outage via Meralco's social media pages, but if they have no internet, they can also file a report via text.

ALSO READ: Ulysses Leaves Millions Without Power, Meralco Working on Restoration

Here's how to report a power outage to Meralco via text message:

You will need a past billing.

Before you can report, you need to supply Meralco with details so they know your exact location. These details are needed for the report and can be found on your past billing statements.

Continue reading below ↓
  • Serivce ID Number (this is 12 digits long and is NOT the Customer Account Number)
  • Exact address
  • Nearest landmark
  • Contact number
  • Contact person

Meralco has three numbers for text reports.

You can send your details to the following numbers: 

  • Smart: 09209716211
  • Globe: 09175516211
  • Sun: 09257716211

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