Typhoon Ulysses (Vamco) cut electricity to millions after its strong winds toppled power lines. Meralco is working to restore power in affected areas.
Customers can report a power outage via Meralco's social media pages, but if they have no internet, they can also file a report via text.
Here's how to report a power outage to Meralco via text message:
You will need a past billing.
Before you can report, you need to supply Meralco with details so they know your exact location. These details are needed for the report and can be found on your past billing statements.
- Serivce ID Number (this is 12 digits long and is NOT the Customer Account Number)
- Exact address
- Nearest landmark
- Contact number
- Contact person
Meralco has three numbers for text reports.
You can send your details to the following numbers:
- Smart: 09209716211
- Globe: 09175516211
- Sun: 09257716211