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What's Happening to the Internet? PLDT Says Don't Worry

The telco addressed consumer anxiety.
by Joel Guinto
Sep 25, 2020
Photo/s: Unsplash

PLDT Inc on Friday said subscribers need not worry about slowing internet connections during its five-day maintenance that will start on Saturday.

The emergency works on the Asia America Group submarine cable will have "no effect" on service, PLDT said. Subscribers can still proceed with online classes and e-commerce during the repair wondow from 8 a.m. of Sept. 26 to 5 a.m. on Sept. 30, it said.

Rivals Globe Telecom and Converge also said the maintenance would not affect their services.

Continue reading below ↓

Globe, Converge: Internet Service Unaffected by Cable Maintenance
Fearing Lag? PLDT Says Internet Will Be 'Normal' During Maintenance

There are several ways to work around a slow connection, according to tech websites, including clearing routers of obstructions, cutting bandwidth (turn off your webcams if you can) and working with apps in offline mode whenever possible.

PLDT led by tycoon Manuel Pangilinan as an investor in AAG. At 20,000 kilometers long, it is the first submarine cable system that connects Southeast Asia directly to the U.S., according to the AAG website. It also connects the Philippines, Malaysia, Singapore, Thailand, Brunei, Vietnam, Hong Kong, Guam, Hawaii and the U.S. West Coast.

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